Blog

Why Soft Skills Are The Future For The Parma Workforce

We work with many Parma business owners, so that means that the April 15th deadline doesn't carry quite the same "relief" that it does for many firms who work primarily with individual tax returns.Which is one of the reasons why you still see me posting a strategy...

Resilience And Parma Business Growth

If you were a client of ours this tax season, you're probably feeling fine about your tax return.But on the chance that you were not ... we've helped many Parma business owners "make the switch" over to us, year after year. I know that you may have established a...

Thank You For Making The 2019 Tax Season Our Best Ever

Here we are, and "tax season" is behind us.But the truth is that tax season actually never ends for us. We just get a little less busy. But what a 2019 tax season it was.Thank you so much for your trust, and for allowing us to walk with you during such a sensitive and...

Tracking Your Key Business Metrics For Your Parma Company

Oh, you thought that since March Madness is over that I wouldn't shoehorn another metaphor? You thought wrongly.I'm here with some ideas for how you and your Parma business should be "keeping score" today. (See what I did there? ... um ... because in sports you keep...

How Parma Business Owners Can Win The Day Through Micro Tasks

It's April. And that means, well -- it's PROCRASTINATION season.Our phones are ringing off the hook, and our inboxes are clogged with Parma people who are looking for tax help. Fortunately, our business owner clients (usually) are a little more ahead of the game.But...

Four Key Steps For Effective Customer Care By Linda Trent

As "customer service" goes, I can guarantee that you (and YOUR customers too, btw) have multiple stories of Parma businesses or organizations that have massively bungled the encounter.For instance, anyone who calls the IRS directly -- instead of having someone like us...

How to Eliminate Workplace Gossip in Parma Businesses

I'm going to step away from tax land today, and put on my business coaching hat.But don't get me wrong -- we are diligently working through many of our Parma business owner client files and getting a significant thrill from being able to help so many of our business...

What Success Looks Like In Reality For Parma Businesses

Lots of email responses and activity were prompted by last week's note on the new 20% deduction for pass-through entities (if you didn't get it or missed it, shoot me a note by clicking the email button at the top of the page and I'll forward it along), and we're...