Blog

Four Key Steps For Effective Customer Care By Linda Trent

As "customer service" goes, I can guarantee that you (and YOUR customers too, btw) have multiple stories of Parma businesses or organizations that have massively bungled the encounter.For instance, anyone who calls the IRS directly -- instead of having someone like us...

How to Eliminate Workplace Gossip in Parma Businesses

I'm going to step away from tax land today, and put on my business coaching hat.But don't get me wrong -- we are diligently working through many of our Parma business owner client files and getting a significant thrill from being able to help so many of our business...

What Success Looks Like In Reality For Parma Businesses

Lots of email responses and activity were prompted by last week's note on the new 20% deduction for pass-through entities (if you didn't get it or missed it, shoot me a note by clicking the email button at the top of the page and I'll forward it along), and we're...

Linda Trent’s Updated Tax Preparation Checklist for 2019

Tax season 2019 is inexorably moving forward. We now have less than two months before personal federal taxes are due. Which, of course, means that it's time to get started if you haven't yet done so already.I'm here today with a large checklist that you can work from,...

Can I Take the Section 199A Deduction For My Parma Business?

Lots of business owners have been contacting us of late, as we've developed a bit of a reputation around the Parma area for helping business owners save a bundle on their taxes.And many of the business owners in Parma that we've talked to have a similar question:Can I...

Linda Trent’s Thanksgiving Thank You To Parma Business Owners

It's Thanksgiving week, which definitely seems to have come too fast this year.Because of the holiday, things are a bit slower -- but not by much. With so many changes for the business owner in this year's tax code, we're having lots of conversations with clients in...

Linda Trent’s Essentials On Small Business Insurance Coverage

"Go start a business!" they said."It'll be fun and you'll make a lot of money!" they said. "FLEXIBILITY!" "BE YOUR OWN BOSS."But then ... well, you are your own boss now. And there are so. many. things. to think about beyond what you got into your business to actually...